Privacy Policy

Dialed Consulting Inc. (“Dialed,” “we,” “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us or engage with our services.

1. Information We Collect

We may collect the following information:

Information you provide

When you contact us through our website, email or other channels, we may collect:

• Your name and contact information
• Company name and professional title
• Information included in your inquiry or correspondence
• Other information you voluntarily provide in connection with a business relationship

Website usage information

We use website analytics services, including Cloudflare Web Analytics and Google Analytics, to understand how visitors interact with our website.

These services may collect information such as:

• Pages visited and time spent on the website
• Browser and device information
• Referring websites
• General geographic information
• Online identifiers and other technical information associated with website usage

This information helps us understand website performance and improve the visitor experience.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and requests
• Communicate with prospective and existing clients
• Provide consulting and advisory services
• Manage professional relationships
• Understand and improve website performance
• Share business insights and updates where permitted by law
• Meet applicable legal and contractual obligations

We collect and use only the information reasonably necessary for these purposes.

3. Consent

We obtain consent for the collection, use and disclosure of personal information where required by applicable law.

When you voluntarily contact us, we use the information you provide to respond to your inquiry and manage any resulting business relationship.

Where required, we obtain separate consent for marketing communications and non-essential website tracking.

You may withdraw consent, subject to applicable legal or contractual restrictions, by contacting us at hello@dialedinc.com.

4. Website Analytics and Cookies

Our website uses Cloudflare Web Analytics, a service provided by Cloudflare, to understand website traffic. Cloudflare Web Analytics does not use cookies and does not track individual visitors across websites.

We may also use Google Analytics, a service provided by Google, to understand website traffic and visitor interactions. Google Analytics may use cookies and similar technologies to collect information about how visitors use our website.

We use this information to evaluate website performance and improve our content and user experience.

We do not use advertising pixels or behavioural advertising technologies as part of our current website practices.

You can manage cookies through your browser settings. Where required by applicable law, we will obtain consent before activating non-essential analytics cookies.

For more information about these providers’ data practices, please refer to Cloudflare’s Privacy Policy and Google’s Privacy Policy.

5. Contact Forms and Email Communications

When you submit an inquiry through our website, the information you provide is delivered to Dialed through our business email system, Microsoft 365. To deliver it, your inquiry passes through our website hosting provider, Cloudflare, which also checks submissions for spam and automated abuse, and through an email delivery service that sends it to our inbox.

Your information is accessed by authorized members of our team for the purpose of responding to your inquiry or managing our business relationship.

We do not use contact form submissions to automatically subscribe visitors to marketing communications.

6. Sharing Your Information

We do not sell or rent personal information.

We may share information with trusted service providers that support our business operations, including:

• Microsoft 365 for business email and communications
• Cloudflare for website hosting, security and analytics
• An email delivery service that sends website inquiries to our inbox
• Google Analytics for website measurement
• Other website and technology providers
• Professional advisers and consulting partners, where appropriate

We may also disclose information where required by law or necessary to protect our legal rights.

7. Data Storage and Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration or loss.

Information may be stored or processed by service providers located in Canada, the United States or other jurisdictions.

Information processed outside Canada may be subject to the laws of those jurisdictions.

No electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records or meet applicable legal and contractual obligations.

When information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it.

9. Your Privacy Rights

Subject to applicable privacy laws, you may request to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent for certain uses of your information
• Request deletion of information where applicable
• Raise questions or concerns about our privacy practices

Requests can be directed to hello@dialedinc.com.

We will respond in accordance with applicable privacy laws.

10. Marketing Communications

Dialed may occasionally share business insights, company updates or other professional communications.

If we introduce a newsletter or email subscription service, we will obtain consent where required by law and provide a clear way to unsubscribe.

We do not automatically add website visitors or individuals who submit contact forms to marketing distribution lists.

Our marketing communications will comply with applicable requirements, including Canada’s Anti-Spam Legislation (CASL).

11. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices or content of third-party websites and encourage visitors to review their privacy policies.

12. Children’s Privacy

Our website and services are intended for business and professional audiences.

We do not knowingly collect personal information from children through our website.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality or applicable laws.

Updates will be posted on this page with a revised date.

14. Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

Dialed Consulting Inc.
Ontario, Canada
Email: hello@dialedinc.com
Attention: Privacy Officer